Retail Business Management

Two Days Training on


Pkl. 09.00 – 16.00 WIB

Retail Business Management Program is designed to build the understanding of managing retail business to achieve business objectives- sustainable profitability.

Learning Outcomes :

  1. Knowing the retail perspective and challenges
  2. Understand retail strategy
  3. Understand retail operation and financial
  4. Able to manage and operate retail business


Learning Content :

  1. Modern Trade Landscape and Challenge
  2. Retail Business & Strategy
  3. Retail Store Designing & Planning
  4. Retail Store Operational
  5. Retail Buying & Merchandising
  6. Retail Category Management
  7. Retail Financial
  8. Retail Human Resources & Competency
  9. Customer Relationship Management


How is The Program Delivered :

  • Retail Management Program is Classroom based program, combining a theoretical learning session and practical group activities (exercise discussion, presentation, etc).
  • Every participants will be given opportunity to share knowledge based on daily activities.



Exposure : Strategic Management, Category Vision & Management, Key Account Management, Sales Management, Strategic Negotiation, Strategic Selling, Retail Management, Retail Logistics Management and Retail Execution Leadership.

Working Experience :

  1. Kayana Food Indonesia – Busines Development Director
  2. PT Coca Cola Amatil Indonesia – National Organization Capability & Development Senior Manager
  3. PT. Royal Ahold Indonesia (Top Indonesia) – Business & Development Senior Manager
  4. PT. Hero Supermarket – Store MAnager, Operation Manager

Education & Course :

  1. Graduated from Gadjah Mada University (Jogjakarta, 1993)
  2. Course of Retail Management, Royal Ahold Asia Retail Business School (Kuala Lumpur, 2002)
  3. Course of Key Account Management, Glendinning/Kantar Retail (Sydney, 2010)
  4. Human Capital Management(Dunamis, 2012)
  5. Lean Six Sigma, PQM Indonesia (Jakarta, 2013)

Author :Modern Retail Management Series, Key Account Management Series and Entrepreneurship Education Program Handbook


Training Investment  :

Normal Rate : Rp 4.000.000 per participant


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